Last updated: October 1, 2026
These terms apply to your use of the Lux Coffee LLC, doing business as Lux Coffee Company (“Lux,” “we,” or “us”), online store and SMS program.
Using our store
Provide accurate contact, billing, and delivery information, and use the store lawfully. Do not interfere with store security, misuse others’ information, or submit fraudulent orders. Prices, availability, and offers may change. Shipping charges and applicable taxes are displayed at checkout. If an error affects an order, we will contact you to resolve it or cancel and refund the affected purchase.
Any shipping, refund, or coffee subscription terms presented with your purchase also apply. Coffee subscription billing, delivery frequency, and cancellation conditions are disclosed when you enroll. Canceling marketing texts does not cancel a coffee subscription.
Shopify and privacy
Our store is hosted by Shopify. Shopify collects and processes information about visits and purchases to provide its services and, depending on enabled features and privacy choices, services informed by interactions with other merchants and Shopify. Read our Privacy Policy, Shopify’s Consumer Privacy Policy, and Shopify’s privacy portal for details and choices.
Lux Coffee SMS program
By voluntarily opting in to Lux Coffee Company SMS marketing, you agree to receive recurring promotional texts, which may be sent using automated technology, at the mobile number you provide. Messages may include coffee releases, offers, product announcements, shop news, and reminders about products you viewed or left in your cart where that feature is used and your consent permits it. Consent to marketing texts is not a condition of any purchase.
Message frequency and charges
Message frequency varies based on campaigns and your interactions. Lux does not charge a separate fee to join the SMS program. Message and data rates may apply under your wireless plan. Contact your carrier for pricing. Delivery depends on your carrier and device; carriers are not liable for delayed or undelivered messages.
How to unsubscribe or get help
Reply STOP to any Lux marketing text to unsubscribe. You may receive one confirmation message; further marketing texts will stop unless you opt in again. Reply HELP for assistance, or email noah@luxcoffee.co. If you need assistance with an opt-out, contact us at that email.
Your phone number and participation
Only enroll a mobile number you own or are authorized to use. Before changing, transferring, or giving up your number, unsubscribe and update your contact information. Participation requires a text-capable device and supported wireless service. You must be at least 18 or have permission from your parent or guardian to participate.
Program privacy and changes
Our Privacy Policy describes SMS data use and sharing. We do not sell or share SMS opt-in data, consent, or mobile numbers with third parties or affiliates for their own marketing. We may change or discontinue the SMS program, and will provide notice and obtain additional consent when required. Changes do not override your right to unsubscribe.
Contact and your rights
For questions about the store or SMS program, email Lux Coffee Company at noah@luxcoffee.co. Nothing in these terms limits consumer rights or remedies that cannot lawfully be waived.